Terms of sale

The rules for every digital product purchase on SAFI: prices, payment, download, claims and licence.

Working version: highlighted information still has to be filled in by the site publisher.

1. Purpose and seller

These terms govern the sale of digital products (templates, documents, ebooks, courses, software) on safidig.com by SAFITECH, YOFF VIRAGE, NINEA 012973055.

Placing an order means accepting the terms in force on the order date.

2. Account and order

A free account is required to buy: it lets you find your purchases and download them again.

Each listing describes the product's content, format and language. Buyers check before purchase that the format suits their software.

3. Prices and taxes

Prices are shown in the currency displayed on the listing. Applicable VAT depends on the country of payment and appears in the cart summary before checkout.

A sale price applies during the stated period. The price paid is the one displayed when the order is placed.

4. Payment

Payment is made by bank card, PayPal, Wave, Orange Money or MTN Mobile Money, depending on the country. It is processed by the chosen provider: SAFI never sees or stores card numbers.

An order is only confirmed once the provider has validated the payment.

5. Delivery by download

The product can be downloaded as soon as payment is confirmed. The link stays valid for 30 days and can be regenerated free of charge from “Purchases and reviews”.

Some files (PDFs, images) carry the buyer's name to discourage redistribution.

6. Right of withdrawal

As digital content supplied immediately, the buyer requests performance of the contract upon payment and acknowledges losing the right of withdrawal once the download starts.

This does not remove the buyer's remedies for a defective or non-conforming product (section 7).

7. Claims and refunds

An unreadable, incomplete or non-conforming file can be the subject of a claim from the order page. Every claim receives an answer.

When a refund is granted, it is made through the payment method used and download access is removed. Any part paid with loyalty credit is returned as credit.

8. Loyalty credit

Each paid purchase credits the account with 2.5% of its pre-tax amount. The credit can be used on later orders, in the account currency; it can't be transferred or exchanged for cash, and it is taken back if the order that earned it is refunded.

9. Licence

Purchase grants a personal, non-exclusive licence: the buyer may use the product for their own personal or professional needs.

Reselling, sharing or making the file available, free or paid, in whole or in part, is prohibited unless the listing states otherwise.

10. Liability

SAFI does its best to keep the site and downloads working. It can't be held liable for a hardware or software incompatibility stated on the listing, or for use of the product that doesn't match its description.

11. Governing law

These terms are governed by Senegalese law. In case of dispute, an amicable solution is sought first by writing to [To be completed : contact email]; failing that, the courts of Dakar have jurisdiction.

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